MHA Greater Dallas Crisis Line

WE NEED TO SAVE LIVES!

Crisis Center Intervention specialists use the field’s most effective techniques to listen, perform risk assessments, and help create temporary safety plans. For those facing a mental health crisis, as a trained Crisis Intervention Specialist, you can be the difference between life and death for someone experiencing a crisis. As a Crisis Center Intervention Specialist at Mental Health America of Greater Dallas, you can help save lives by providing information and support to people in crisis who are considering ending their lives as they struggle through life’s most severe challenges. Crisis Center Intervention Specialists are caring individuals like you who help others by taking calls at the MHA – Greater Dallas Crisis Center from people experiencing mental health emergencies.  

Our training program will equip you with the field’s most effective techniques before you ever have to take a call on your own. From suicide risk assessment to creating a temporary safety plan, we’ll provide you with constant support while you save lives. Yes, it is challenging, but with proper training, you have the opportunity to succeed.

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WHAT IS A CRISIS INTERVENTION SPECIALIST?

  • Crisis Center Intervention Specialists are caring individuals just like you who help others by taking calls at the MHA Crisis Center from people experiencing mental health emergencies.
  • Crisis Center Intervention specialists use the field’s most effective techniques to listen, perform risk assessments, and help create temporary safety plans. 
  • Volunteering for 4-hour shifts or 8-hour shifts, our crisis intervention specialists come from the Dallas-Fort Worth community.

HOW YOU BECOME A CRISIS INTERVENTION SPECIALIST

  1. Fill out the online application HERE!
  2. Interview with MHA staff: After receiving your application,  an MHA representative will reach out and schedule an interview to ensure you're a good fit for the program. 
  3. Attend a virtual training: Our full-day virtual training will teach you the most effective techniques for helping individuals struggling with mental health challenges. 
  4. Shadow a volunteer: You'll shadow experienced volunteers, providing you with real experience and confidence so you can help others on your own. 

Watch another MHA affiliate speak about the importance of crisis centers and how you can help!

READY TO ANSWER THE CALL?

Sign up today!

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